Building stronger communities through purpose-driven strategy, systems transformation, and hands-on project management.
About RFM Consults
Richard Marcus, our prinicpal, is a strategic leader with over two decades of experience driving transformation across the charitable and community sectors.His work spans strategic planning, governance reform, system transformation, stakeholder engagement, and data-led impact measurement. He has delivered cross-functional initiatives that strengthen operational effectiveness, boost fundraising performance, and enhance organisational culture. With a Master’s in Community Leadership and an alumni of Windsor Leadership programme, he brings a values-driven, growth mindset — helping mission-led organisations thrive and better serve their communities.
Our Approach
RFM Consults is committed to strengthening communities by guiding mission-driven organisations toward clarity, cohesion, and measurable impact. Through strategic planning, system improvement, and project delivery, we help charities and communal bodies translate vision into action. Our approach is grounded in a growth mindset, using data to inform decisions, adapt strategies, and continuously improve outcomes.
Services
We provide expert guidance across the following three key service areas:
From Vision to Impact
We guide senior leaders to clarify objectives, shape strategy, and implement practical work plans that empower teams, engage stakeholders, build shared ownership, and deliver lasting, people-driven impact across organisations.
Project Management
We deliver high-impact projects through inclusive stakeholder engagement, cross-departmental collaboration, and clear communication channels—securing buy-in and ensuring purposeful, efficient execution embraced across the organisation.
System/Process Review
We help organisations improve operational systems and processes through data-driven insights, inclusive stakeholder engagement, and collaborative redesign—delivering measurable improvements in efficiency, and impact aligned with strategic goals and organisational values.
Recent Work
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Led the development of a comprehensive four-year Strategic Plan, encompassing clear objectives, strategic priorities, implementation actions, and measurable KPIs
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Oversaw the successful project management of a new finance system implementation, ensuring timely delivery and operational integration
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Designed and launched a Business Intelligence Dashboard to monitor and report on key performance indicators across organisational functions
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Facilitated a process improvement workshop to review and optimise procedures for factory certification
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Conducted a governance review of a charitable organisation, providing strategic recommendations to enhance board oversight and accountability
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Designed and delivered strategic away days for 25 senior managers, fostering alignment, innovation, and forward planning
